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Job Description

Assist all customers, both internal and external, with parts and accessory requests, orders, and questions.

Duties and Responsibilities

  • Assist customers with determination of P&A requirements, lookup of merchandise in catalogues, micro-fiche, etc.
  • Greet customers immediately, in a courteous and friendly manner.
  • Develop knowledge of P&A merchandise, new products, installation instructions, etc.
  • Help maintain a clean and efficient P&A environment. This includes: stocking new product, merchandising the showroom for the riding season, cleaning up parts counter, catalogues, and showroom.
  • Ability to handle a high volume of telephone calls quickly and efficiently.
  • Work with members of sales department and service department who have P&A requests.
  • Ability to work with multiple customers simultaneously while maintaining individual customer satisfaction.
  • Participate in training courses to further knowledge in P&A sold through the dealership.

Requirements

  • Sales skills.
  • Present an upbeat, friendly, outgoing personality.
  • Knowledge and experience of motorcycle parts and accessories preferred.
  • The ability to learn and absorb material is a must.
  • Ability to accept direction, follow instructions and work well with other people.
  • Experience with Computer point-of-sale system or the ability to quickly learn.
  • Being prompt and available for flexible scheduling.

Physical Demands/Working Conditions

  • Occasionally required to bend, stoop, crouch, reach and lift over 40 lbs. of material.
  • Noise level in the work environment is occasionally loud.
  • Will be potentially exposed to battery acid, gasoline, chemical cleaning materials, exhaust fumes or other toxic materials commonly in a motorcycle parts/service department.

Other

Competitive pay

Benefits

  • Health Care
  • 401k

Motosport Roanoke is an industry leading Honda®, Kawasaki, Suzuki, Yamaha, KTM, Victory Motorcycles®, Slingshot® Dealer. We are located in Roanoke Virginia, which is in the Heart of the Blue Ridge Mountains. Roanoke is an excellent place to live, work, ride, and raise a family. We have multiple locations in S.W. and Central Virginia and are accepting applications for management, as well as, technical positions.

Motosport Roanoke is currently seeking an A or B+ level technician to join our award winning service department. We offer a 5 day work week, health insurance, retirement, vacation, and a generous employee purchase program. motorcycle endorsement and a good driving record are necessary for success. Pay will be based on experience. If you are qualified, properly tooled, drug free, and are looking for a fun place to live and work, we need your help!

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