What Our Customers Are Saying
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Mike Cash, Madison Heights, VA
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after waiting 2 1/2 months for the atv i wanted it finally arrived darn covid-19 screwed up getting one earlier but my sales man Jeffery fralin kept me posted on when they expected them to come in and i went and took delivery of a 2020 yamaha kodiak 700 today Jeffery and the staff there were awesome if you want top quality service come here if you want the best salesman available in my opinion ask for Jeffery Fralin he's awesome along with everyone there
kevin booze, VA -
After buying two motorcycles this year been a great both times last bike I arrived after closing to pick the bike up still took the time to walk me over the bike an explain its features thanks to Julian Gwynn great experience an a great selection
Paul Lawrence, Lewisburg, WV -
Star City is awesome to deal with!! Not only in parts and service but we have also bought 2 bikes here and that process is smooth and easy too!! They are always available for questions and recommendations as well! Thank you Star City!!
Cassie Marsh -
My fiancee and I were recently in Roanoke for the Harley Owner's Group Rally. My fiancee rides a Can-Am Spyder (don't judge, Harley's aren't user friendly for the under 5 foot group) which sprung an oil leak while we were about 250 miles from home. The service department at Star City Powersports got us in spur of the moment late on a Friday and were able to determine approximately where it was leaking, and assured us that we could make the trip home with it as long as we monitored the oil level. I can't tell you how much I appreciate the help!
Allen Foster -
I simply cannot say enough good things about Star City Powersports! My wife and I have purchased several off road motorcycles and all of our riding equipment from them. We have always felt like the level of commitment they provide their customers is a notch above the rest. Do yourself a favor and join the Star City Powersports family.
Wolfgang Bobby McNeil -
I was in the middle of a weeklong ride with seven friends when one of them noticed his rear tire was going bald (to the point it was getting dangerous) after only 2000 miles. I checked my rear tire and it was getting squared off in the middle. We stopped by Star City Powersports and they were more than accommodating. They not only changed the tires immediately but they drove us to a local restaurant to get lunch while we waited. Then they picked us up and we were off with barely any down time. Can't thank you guys enough!
Michael Reilly -
Just bought my brand new 2014 Honda CBR 1000 SP. This place is fantastic. I have been looking for this bike for a while and it was either star city or some place in Mississippi. Customer service blows other places out of the water and they are spot on, and honest. Phil helped me out and was very knowledgeable and friendly. I highly recommend star city even if it is a little bit of a drive. I drove up from Georgia and would do it again. They are definitely worth it! Great selection and very friendly staff.
Ryan Danalewich -
My son got his first motorcylce this eve. Great place to buy..they have best service ever. Thank you guys. Brandon is super excited!!
Jane Wagner Taylor -
Just bought a new 2016 Can AM Spyder RTS, I had looked high and low for a used one but decided to get this one instead. Phil was great at answering all of my questions and that really made my decision easy. I am very satisfied with my bike and the way everyone made me feel right at home. I would highly recommend going to see these guys. Thanks Star City.
Charlie Caldwell -
I have bought two bikes from Star City Powersports and have been extremely happy with their service and level of knowledge. The sales manager Phil is awesome! He has sold me both of my bikes and will treat you with respect no matter your rider level. The parts department are always ready to help and to get you the best deal. If they can't provide you with something they will give you advice on where to find it. I would highly recommend Star City Powersports to anyone looking for service or even a new bike. The customer service is unmatched in the area by a long shot. Thanks for your excellent service and amazing products.
Andy Clemens -
Just had my 03 Road Star service today. Had a great experience. I was informed on my next services in great detail what I to expect. It's nice to have that level of customer service...
Robbie Jones -
Star city has been great to me. I have bought six new Ktm's from the great sales staff and always get great service from the people at the parts counter. Definitely give them a try. Stephen Edmondson
Ashley Edmondson -
All I can say is wow. I bought my first bike here yesterday. I looked at this bike (2016 cbr500r) probably 5 times before I finally decided to buy it and with the help of the salesman Richard Leftwich I closed the deal yesterday. Richard was a huge help and made the whole process seemless and made me feel like a valued customer. Also the guy at the back sales counter (I can't remember his name) was a huge help when it came to picking out gear and was very knowledable. The whole team at star city was a big help in getting me into this new adventure of motorcycling and did it with awesome customer service. Thanks again guys.
Justin Gibson -
I drove 6 hrs to buy from them!. They were great at helping me buy my 2015 Yamaha R1. The price was perfect and the guys there were cool. They went wayyy above what i expected and i couldn't have asked for better help. It was definitely worth the drive from PA to VA. Thanks guys!!
Raymond Quick -
Bought my first new 4 wheeler, I have looked and thought about buying one and finally did . The sales person Tanner was the best at getting what information I needed and responded back ,very satisfied customer. Also want to thank Phil with his part in it .I would recommend going to see one of those guys
George Moser Jr -
Very accommodating. I was on a 7000 mile road trip in mid June and it was time for an oil change. I was in and out in no time.
Gary Flatt -
I recently purchased a 2017 Rancher at star city power sports from Phil. They helped my find exactly what I was looking for and I was in and out in no time. Since I was unfamiliar with the model I purchased, he volunteered to give me a crash course in its operation and a few of its features. It was a great experience and I love my machine. I will definitely be back for more off-road toys.
Don Cavendish -
They came to Sandy Bottom and put on a demo day for VCHSS with the new bikes and it was AWSOME....5he demo track was big enough to fill suspension travel...cornering...and wide open power....I personally rode the wr250 and yz250f ran out of time for the yz250f and 250x however I was really impressed and can not wait till the next one....I plan on going today to try and get a new bike.
Austin Prater -
Had a rear tire put my motorcycle yesterday, both service consultants were very helpful and professional. Very fair priced. The bike rides great now. Thanks again
Chris Gore -
I was riding on the Blue Ridge Parkway on my way back to New York when I realized I was in desperate need of new tires. Even though I ride a Triumph, a bike not typically serviced by Star City Powersports, the staff understood my dilemma and helped me out. Doug and Evan were both friendly and knowledgeable. Thanks for getting me home!
Adam Pierce -
I bought a 2014 Honda CB500F today and was given the best customer service. The whole team, parts-sales-finace all are super nice people. I recommend you buy your next motorcycle from them, and ask for Phil.
Jimmie Batey -
Hubby and I just bought a beauty! Your team always gives us excellent customer service! The guys were so helpful and the best part was that they gave us time to look at it without being too pushy. Special thanks to Phil :)
Tiffanie Tlockowski Beckner -
Great dealership, I had a issue with the bike they went above and beyond to make things right..
Excellent customer service from the sales staff and manager. Service department did a excellent job to resolve the issue. Many happy trouble free miles on the bike.
Thank youTed Hetzler -
Phill is awesome. And I'm definitely coming back here and shopping with y'all thank y'all for what y'all did for me.
Emily Goolsby -
Thank you to Star City Power Sports and Matt Harmon for two very happy buying experiences! Matt knows his stuff and answered every question we had. Everyone there is very knowledgable, professional, and friendly. We will definitely be back.
Theresa Atkinson -
They take very good care of my bike. Bought it new from them. The service department is very accomadateing. They just put new tires on it for me and did an excellent job. Rides smooth at highway speed.
Henry Loudermilk -
Phil was knowledgeable and friendly and they gave us a great deal if you are looking for an atv stop in they are awesome!
Whitney East -
Nice place and people good to deal with have bought all my stuff with them thanks again
Brandon Alley -
Knowledgeable certified technicians. Huge selection of quality accessories and great parts counter service. Star City goes out of their way to help customers and racers. I have purchased 2 bikes and 1 four wheeler and I intend to go back to purchase another new one.
Travis Ferguson -
Traveler drop in, hooked me up with new tires on the spot, did not gouge me on pricing, tires have been in fine shape since install. I would use them again if I am in their area again.
David Rouleau -
Very pleased with their service. Phil was a wonderful salesman and had great patience with us. We were happy to come home with our new Yamaha.
Cheyenne Hubbard -
A great place with awesome, knowledgeable staff. Thanks, Ashley, Travis, Sid, and Brian....
Mark Maelstrom Atwood -
Over all my experience with these guys was excellent!!! I don't think there is a single thing they could have done better! I highly recommend visiting Star City Power sports.
Aaron Higley -
Awesome people to deal with...Highly recommend!!!!
Carl Stanley -
Excellent inventory and customer service! Top of the line gear for the motosports enthusiast
Jackie Humphreys -
Best service in the area! Richard and the team worked around our schedule (after hours) in order to get us in the Teryx4 that we needed.
Paul M Turner -
I was very satisfied w/ all the employees! They were all very nice & very helpful during my purchase of a new Honda Rancher! Highly recommend Star City!!
Crystal Gayle Bandy -
Awesome bike shop ! Great selection with a huge parts department. And a full on service department
Richard Leftwich -
Great staff great service. Walked in not sure what I wanted week later rode home a 2015 Suzuki GSX-R600.
Michael Colwill -
Thanks so much for helping us out during our trip from Hershey PA to NC!!!
Carole Fay -
Great service from sales staff! ! Really nice store.
Hershel Brewer -
Bought my new c50 here great experience thanks Sammy palmer
Kenneth Epperly -
could not ask for a better help any where.i wish they would have givin me a helmet when i bought my bike thou
Jason Smith -
Great people to deal with!
Matthew Wells
Richard was Very helpful. Great customer service. Very pleasant experience. Will keep coming back. Thanks for taken good care of us !